Q: What is dry cleaning?
A: Dry cleaning is a method of removing stains from fabrics by using solvents and little or no water.
Q: What is wet cleaning?
A: Wet Cleaning is a method in garment cleaning, utilizing gentle washing machines, biodegradable soaps and conditioners, computerized dryers and various types of pressing and re-shaping equipments that may be specialized for many different fabric and fiber types.
Q: Is it ok to leave my garments in the plastic bags from the dry cleaners?
A: Because plastic bags inhibit your garments’ ability to breath (and can promote mildew growth) we do not recommend that you store fabrics in plastic bags for long periods of time.
Q: Is there a minimum for your pick-up and delivery service?
A: A minimum of 4 garments is required to use our pick-up and delivery service.
Q: Do you offer wedding gown cleaning and preservation services?
A: Yes, please contact us for more information about our wedding gown services and pricing.
Q: Do you use Perc?
A: No. We use K-4 which is an innovative, and highly efficient cleaning procedure that is a proven environmentally friendly and an absolutely safe cleaning process.
Q: How do I pay for services?
A: Billing options are:
- Credit card on file and secured charged weekly.
- Invoice via postal unit or email sent monthly.
- Pay at store.
Q: How do you keep credit card info safe?
A: Our highly secured server has features that is based upon a current encrypted technology model. These are the same technologies used in all of the fortune 1000 companies in America.
Q: Do you offer storage?
A: Yes, we will hold and store your garments on site for. Please ask us for pricing.